Scripting in ServiceNow Fundamentals

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    Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behavior of an instance. This class begins with client-side scripting and transitions to server-side scripting. Attendees write, test and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well as extensive hands-on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.

    During this interactive training course, attendees perform scripting functions in their own instance. This provides an opportunity to practice and become comfortable with both client-side and server-side scripting.

    The course content and lab work help attendees learn to:

    • Determine when it is appropriate to script
    • Client Scripts
    • UI Policies
    • Catalog Client Scripts & Catalog UI Policies
    • Business Rules
    • GlideSystem
    • GlideRecord
    • Event Management
    • Script Includes
    • UI Action
    • Scripting with Flow Designer
    • Develop scripting best practices

    Who Should Attend

    Experienced ServiceNow System Administrators, with a minimum of three to six months experience with the ServiceNow Service Automation Platform, who wish to extend the functionality of their instance.

    How To Attend

    To view all available courses click here to view the Course Schedule.

    To register for class:

    • Customers can use the follow link to access the Learning Portal
    • Customers with OKTA/SSO login can access the Learning Portal directly to Self Register
    • Customers with no account can easily create an account
    • Cancellation and rescheduling policies apply (see Terms and Conditions)

    Onsite training is available, with a minimum of 5 students, through ServiceNow. The pricing is not per student but a flat fee for up to 16 participants. Please contact us at for more information and pricing details. Onsite training may also be available through ServiceNow’s Authorized Training Partners.

    NOTE: Interested individuals or organizations that are NOT currently working with ServiceNow are welcome to attend the course. Just send an email to with contact info (name, company, phone, email) and the course(s)/date(s). A ServiceNow training coordinator will respond within 24-48 hrs to request credit card information and confirm course registration.



    • ServiceNow Fundamentals course
    • Certified System Administrator preferred
    • Ability to write, test and debug JavaScript
    • Successful completion of Code Academy’s JavaScript course is recommended
    • Review the JavaScript Primer
    • Familiarity with database tables and columns

    Class Schedule

    Tuesday, July 23rd - Thursday, July 25th (9am – 5pm) (includes 1 hour lunch break)




    *This workshop requires attendees to provide their own laptop

    When: Tue, July 23, 2019, 9:00 AM - Thu, July 25, 2019, 5:00 PM
    Where: ENS-Inc Rancho Cordova
    Enterprise Networking Solutions, Inc.
    2860 Gold Tailings Court
    Rancho Cordova, CA 95670

    Register here:

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